Report lost property
Following a national change across all UK police forces that came into effect on Monday, 1 October, Sussex Police is no longer recording reports of lost property.
We recommend that if your item has a serial number, you register with Immobilise, the free national property register. This will help police identify and reunite you with your property.
You can report any loss at a number of places online for example:
- MyLostBox – this is a free service
- Immobilise – also a free service
- Report My Loss allows you to print a numbered ownership certificate, confirming the details of the lost item which can be given to insurance companies if you need to claim. There is a fee for this service.
To help you to find out how to report lost items to the right place, click on the headings below:
If you have lost your UK passport you should report it as soon as possible to the passport office. They can be contacted on their advice line 0300 222 0000 between 8am and 8pm Monday to Friday and between 9am and 5.30pm on weekends and public holidays.
Or you can use the Gov.uk website to submit a report online.
If the lost item is a non-UK passport, this must be brought to the nearest police station front office.
For other lost identification documents such as birth certificates, the lost report should be made directly to the office that issued it.
Items such as ammunition, firearms, weapons, chemicals, poison or toxins if lost must be reported to police immediately on 999.
If you lose your driving licence, contact the DVLA directly. Licences can be reported and replaced online through the DVLA website.
Contact your mobile provider directly to let them know and they can lock your account too.
If you lose your medication or prescription drugs, contact your GP, local pharmacist or call 111 to speak to a fully trained advisor.
Direct contact with the company, owner or transport provider is advised in these circumstances and they will likely have their own lost property service.
Report the loss directly to the debit/credit provider. They will organise cancelling the cards and issuing replacements.
We recommend that these items are registered together with an uploaded photo. If lost, report using one of the methods described above.
Because we do not issue lost property reference numbers you can download and print this standard notice that can be given to your insurance company that explains that Sussex Police do not investigate or validate claims of loss.
You can also report online via Report My Loss where you will be given be given a unique reference for the loss which should be sufficient to proceed with your insurance claim. A fee will likely apply.