Report online or call us on 101. Always call 999 in an emergency.

To contact Customer Relations with queries and concerns, including general complaints against Sussex Police, please submit the form at the bottom of this page.

If you have a complaint against a Police Officer or member of staff, this should be sent to our Professional Standards Department using the online form.

  • Alternatively, you can write to: Customer Relations, Brighton Police Station, John Street, Brighton BN2 0LA.
  • Customer Relations deal with general complaints against Sussex Police and handle general queries. If you have a complaint against a Police Officer or member of staff, this should be sent to our Professional Standards Department using the online form.
  • Contact Sussex Police via phone on 101. People with hearing or speech difficulties can use a Minicom text phone on our Minicom number 01273 483435 (please ensure you use the 01273 area code). Our accessible contact methods page has further information.
  • Don't forget, if you want to give us general feedback, you can do this via Your Voice Counts.
  • If however, you wish to contact Sussex Police about any other, NON-EMERGENCY issue then please contact us online.
  • Contact your local Citizens Advice Bureau, Racial Equality Council, Neighbourhood Warden, Youth Offending Team or Probation Service, all of whom can provide information.
  • Contact a solicitor or your MP and ask them to make a complaint for you.
  • Nominate a person to act on your behalf (they must have your written consent).
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