Your Voice Counts feedback - March 2018
In March 2018 we received over 64 separate submissions via Your Voice Counts.
Thank you to everyone who took the trouble to contact us, it is much appreciated.
Everyone who submitted feedback will have had an acknowledgement from us, and many will have also had a more substantial reply, once the appropriate colleagues have had an opportunity to consider the contents of their message and respond.
Happily, we had 20 messages of thanks and appreciation. You can read these here.
You also made a number of suggestions to us, which we always welcome and will look at with interest.
Received this month:
- Improve the moderation of comments left on the Sussex Police Facebook page;
- Sussex Police should send representatives to Parish Council meetings.
These suggestions have been sent for the consideration of the appropriate officers and staff.
We also had some questions posed to us. Many of these are requesting updates or clarifications on specific incidents. We have provided updates to all respondents. More generally this month we were asked:
- What will be the traffic arrangements for an event which is coming up? This is usually a matter for the event organisers, who will apply for any road closures or other measures via the local authority;
- Why was a specific sentence or fine the verdict of a recent court case? The police service is not responsible for any sanctions applied at the end of a court case. These queries, and any feedback, should be provided to the Courts Service.
Finally, 22 messages were submitted where you were unhappy after an experience or unimpressed by something that you saw or read about us. We are always very sorry to hear that people have been left feeling this way. We take all such criticism very seriously and will strive to do better in future.