Frequently Asked Questions
Do you have a question about policing or the law? You may be able to find the answer here.
Through our frequently asked questions section we aim to help you find the answers you need without having to call us to ask for information. We've provided answers to questions on a range of topics which are regularly asked of police forces up and down the country.
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You should initially speak to the solicitor dealing with your case about the issues you are not satisfied with. If you are still not satisfied then you should speak to the relevant partner in the firm. When you instruct a solicitor you should receive a client care letter which will set out details of who to complain to if you are not satisfied with the service you have received. If you are still not satisfied then you should complain to the Legal Ombudsman, see the website in related information.