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Frequently Asked Questions

Do you have a question about policing or the law? You may be able to find the answer here.

Through our frequently asked questions section we aim to help you find the answers you need without having to call us to ask for information. We've provided answers to questions on a range of topics which are regularly asked of police forces up and down the country.

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Many police forces do now offer a service whereby they email members of the public to inform them of any known scams that are currently circulating. The name of the service varies from force to force with some referring to it as 'Alert' or 'Community Messaging.' These will appear under that force's messaging system rather than as a direct email from the Police.

Before circulating messages, even with good intent, it is worth 'googling' it as you are likely to easily identify those messages that are a hoax or scam.

It is important to remember that not all emails will be genuine and it is recommended that, if you do receive one, you check with the police force directly (via 101) who will be able to confirm whether or not it is a scam. If it is a scam email, you can report it directly to the Action Fraud website. Please see the links in related information.

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Answers in this FAQ section are provided by the 'Ask the Police' website. Produced by the Police National Legal Database (PNLD) team, 'Ask the Police' is an official police site approved by the National Police Chiefs Council (NPCC). All FAQ answers are © PNLD.