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Frequently Asked Questions

Do you have a question about policing or the law? You may be able to find the answer here.

Through our frequently asked questions section we aim to help you find the answers you need without having to call us to ask for information. We've provided answers to questions on a range of topics which are regularly asked of police forces up and down the country.

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The use of a mobile phone without a hands free kit is not allowed whilst driving. The police do not advocate driving whilst using a mobile phone at all as they are distracting.

Please note from 1st March 2017 the penalty for using a mobile phone whilst driving will increase to 6 penalty points and a £200 fine. Anyone who is caught a second time could potentially face a £1000 fine and six-month ban from driving. The new penalties apply in England, Wales and Scotland.

Driving includes times when for whatever reasons you are held up during the journey, for example, traffic jams and traffic lights.

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Answers in this FAQ section are provided by the 'Ask the Police' website. Produced by the Police National Legal Database (PNLD) team, 'Ask the Police' is an official police site approved by the National Police Chiefs Council (NPCC). All FAQ answers are © PNLD.