Report online or call us on 101. Always call 999 in an emergency.

Frequently Asked Questions

Do you have a question about policing or the law? You may be able to find the answer here.

Through our frequently asked questions section we aim to help you find the answers you need without having to call us to ask for information. We've provided answers to questions on a range of topics which are regularly asked of police forces up and down the country.

Download the Ask The Police app from the following app stores:

Get it on iTunes Get it on Google Play

Please note from 1st March 2017 the penalty for using a mobile phone whilst driving will increase to 6 penalty points and a £200 fine. Anyone who is caught a second time could potentially face a £1000 fine and six-month ban from driving. The new penalties apply in England, Wales and Scotland.

In normal circumstances, in order to lawfully use a mobile phone whilst driving, you must have a hands free kit. With or without hands free, if you are driving badly, you can also be prosecuted for careless driving or dangerous driving, which carry much higher penalties. If you kill someone in an accident caused by phoning or texting etc. you can expect a lengthy prison sentence.

Note that it is lawful for someone to use a mobile phone whilst driving if they are using it to call the police, fire, ambulance or other emergency service on 112 or 999, they are acting in response to a genuine emergency and it is unsafe or impracticable for them to cease driving in order to make the call.

Current rating

1 2 3 4 5

Answers in this FAQ section are provided by the 'Ask the Police' website. Produced by the Police National Legal Database (PNLD) team, 'Ask the Police' is an official police site approved by the National Police Chiefs Council (NPCC). All FAQ answers are © PNLD.