Report online or call us on 101. Always call 999 in an emergency.

Frequently Asked Questions

Do you have a question about policing or the law? You may be able to find the answer here.

Through our frequently asked questions section we aim to help you find the answers you need without having to call us to ask for information. We've provided answers to questions on a range of topics which are regularly asked of police forces up and down the country.

Download the Ask The Police app from the following app stores:

Get it on iTunes Get it on Google Play

The police only have limited capabilities in helping homeless people. If you are made homeless in office hours then the best place to go is to the council who often have specialist centres dedicated to helping homeless people find accommodation.

If you find yourself homeless out of office hours then attend at the nearest police station. The police will have details of local hostels and will contact each one to try and find you a place in a suitable hostel . The police can only help in finding you a place for that night, for any long-term accommodation the hostel and the local authority will be able to help you.

If you do unfortunately find yourself homeless then it is advisable to attend as early as possible at the local authority or police station as places in hostels fill up very quickly.

You will be asked a series of quite personal questions relating to any problems with alcohol, drugs or mental health. These questions are important for the safety of the staff and other residents at the hostel. You are also likely to be asked for your National Insurance number.

A useful telephone numbers is,

  • Shelterline 0808 800 4444 (24-hour freephone)
See the website in related information to find your local authority.

Current rating

1 2 3 4 5

Answers in this FAQ section are provided by the 'Ask the Police' website. Produced by the Police National Legal Database (PNLD) team, 'Ask the Police' is an official police site approved by the National Police Chiefs Council (NPCC). All FAQ answers are © PNLD.