Frequently Asked Questions
Do you have a question about policing or the law? You may be able to find the answer here.
Through our frequently asked questions section we aim to help you find the answers you need without having to call us to ask for information. We've provided answers to questions on a range of topics which are regularly asked of police forces up and down the country.
Download the Ask The Police app from the following app stores:
The Trading Standards Institute gives detailed advice regarding cold callers and advice on your rights regarding them.
'Door step sellers' are becoming an increasing problem, usually targeting older people. Someone comes to your door with the aim of scamming you out of money or trying to gain access to your home to steal items. In some cases, the sellers portray to be reformed criminals who are looking to start their lives again.
You can put up a 'no cold callers' sign which should deter them from knocking on your door, and if a cold caller ignores this sign it is a criminal offence. Whilst the police may not be able to take action in each individual case of the sign being ignored, the information can be used to target these sellers and prevent them from committing crimes.
If you are the victim of this and the callers refuse to leave, you can contact the police. If you are not in immediate danger, we would advise that you make a report via the non-emergency 101 number or on the 999 number in an emergency.
For further guidance please see the links in 'related information' to helpful websites.