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Frequently Asked Questions

Do you have a question about policing or the law? You may be able to find the answer here.

Through our frequently asked questions section we aim to help you find the answers you need without having to call us to ask for information. We've provided answers to questions on a range of topics which are regularly asked of police forces up and down the country.

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Lost and found property is not the police's responsibility, however some forces do provide a service with regards to lost and found property. You can find out if your local force offer this by telephoning their non-emergency 101 number.

It is imperative that you report the matter to the bank first, as the card needs to be deactivated so that it cannot be used. Once lost or stolen, if your card is used without your knowledge then you may incur a charge which can vary from bank to bank. However, if you were negligent then it may be that you will be liable for all the losses.

Many banks and credit card companies offer Credit Card Protection schemes which for a relatively modest fee you only need to report the loss to one company and they will notify all other credit card companies and banks on your behalf.

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Answers in this FAQ section are provided by the 'Ask the Police' website. Produced by the Police National Legal Database (PNLD) team, 'Ask the Police' is an official police site approved by the National Police Chiefs Council (NPCC). All FAQ answers are © PNLD.