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Frequently Asked Questions

Do you have a question about policing or the law? You may be able to find the answer here.

Through our frequently asked questions section we aim to help you find the answers you need without having to call us to ask for information. We've provided answers to questions on a range of topics which are regularly asked of police forces up and down the country.

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Skimming or cloning cards is when the details of your card from the magnetic strip are put onto a blank card and then the card is used without your knowledge or permission.

Always guard your card like you would with cash. Most larger stores and businesses now do not display the whole of your card number on the receipt making it harder to clone your credit card. Do not let the card out of your sight during a transaction. Some unscrupulous business will clone your card and use it before you even know about it.

When discarding your receipts make sure you shred them. Do not disclose your PIN number to anyone, even if they say they are from the bank, police or reputable business. No one but you needs to know your PIN.

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Answers in this FAQ section are provided by the 'Ask the Police' website. Produced by the Police National Legal Database (PNLD) team, 'Ask the Police' is an official police site approved by the National Police Chiefs Council (NPCC). All FAQ answers are © PNLD.