Frequently Asked Questions
Do you have a question about policing or the law? You may be able to find the answer here.
Through our frequently asked questions section we aim to help you find the answers you need without having to call us to ask for information. We've provided answers to questions on a range of topics which are regularly asked of police forces up and down the country.
Download the Ask The Police app from the following app stores:
The Police will attend alarms installed in line with the NPCC Alarms Policy. The majority of domestic alarms do not comply with that policy by virtue of the fact they are audible only systems.
The Police will also respond to domestic alarms, when there is some evidence of criminal activity. Should there be an activation and there is evidence of criminal activity or you see something suspicious, dial 999. It is not advisable to put yourself in danger by making checks yourself.
If it appears to be a false activation, still contact the police but on their non-emergency number as they may have the owners contact details on their database.
If it is a persistent problem see the question in related information about noisy neighbours.