Report online or call us on 101. Always call 999 in an emergency.

The Herbert Protocol

 

Do you care for someone with dementia and worry they may go missing?

The Herbert Protocol is here to support you.

This is a national scheme which is adopted by a number of police forces across the UK to encourage carers or next of kin to compile and keep useful information, which could aid the police in the search for a vulnerable missing person.

The protocol is named after George Herbert, a war veteran of the Normandy landings, who lived with dementia and repeatedly went missing from his care home.

The Herbert Protocol form can be filled in by a family member, carer or close friend of those affected by dementia and asks for vital information about the vulnerable person. Questions include: previous addresses, medical history, regular routines, favourite places, physical health and current medical conditions.

The form should be completed online or by hand with an attached photograph and retained by the family member or carer. It should be regularly updated and kept in a safe place, where it can be easily located and handed to a police officer, at the time the person is reported missing.

The Herbert Protocol will help to protect vulnerable people in our community and keep them safe. By completing the form you can provide vital information to help in the quick and safe return of your loved one, should they go missing

If you are concerned for the whereabouts of someone please dial 101. If you feel the person may be in immediate danger, please call 999 as soon as possible. Tell the police call handler that you have the Herbert Protocol form. 

 

FAQs

The form can be downloaded here.

If you are concerned for the whereabouts of someone please dial 101. If you feel the person may be in immediate danger, please call 999 as soon as possible. Tell the police call handler that you have the Herbert Protocol form.  

The Herbert Protocol is a national initiative adopted by numerous Forces around the UK, which encourages carers to compile and keep useful information which could be used in the event of a vulnerable person going missing.

The protocol is a form that can be filled in by a family member, carer or friend of those affected by Dementia. It asks for vital information about that person, such as previous addresses and medical history. The completed form should be handed to the police at the time the person is reported missing. A recent photograph of the person should also be kept with the form.

The form should be completed as soon as possible, with as much detail as you can provide.

The completed form should be kept up to date and in a safe place, either electronically or in hard copy and only handed to police at the time the person is reported missing.

The family member, carer or close friend who completes the form is responsible for retaining and keeping the information up to date. Under Data Protection the person that completes the form will need to decide if the information can be shared with a third party.

The police only need the form at the point the person is reported missing. There is no need to hand it to police before this time.

If you are from a care home setting, please feel free to use this form for your patients in liaison with their next of kin. This will assist the police response during the unlikely event of reporting a missing person.

After you have conducted a search of the address, grounds and outbuildings and you believe a person is missing and may be in immediate danger, please dial 999 as soon as possible. Tell the police operator that you have the Herbert Protocol form.

Downloadable documents

Got a question?

Related pages