Welcome to the Sussex Police website help section. This page contains guidance and advice about how you can make the most of this site.
We want everyone to be able to use our website as fully as possible, regardless of what technology they are using, their IT skills or personal ability. View our accessibility policy. We also want people to stay safe online.
How can I search the Sussex Police website?
If you are looking for something in particular, there are two ways to find the information you need.
1. The search box is available in the top right hand side of the page from wherever you are on the site. You can ask our search box a complete question or search for a page of information using a keyword or phrase.
To get the best results from searches make sure you:
- Spell each word correctly and leave spaces between each word.
- Use keywords that are likely to be included in the page you are looking for.
- If you don't get the results you were looking for, try using different words with the same meaning. For example try searching 'firearms' instead of 'guns'.
- To search for an exact phrase, use quotation marks around the phrase, for example: "Anti-social behaviour".
Your search will give results from across the Sussex Police website. You can then sort the results by date, type or page title.
2. You can use the site map to browse for a particular topic.
Can you help me find my way around the Sussex Police website?
This site has been designed to be simple and logical to get around. These principles will help you find your way around the site:
Shortcut to homepage:
You can always find your way back to the Home Page by clicking on the Sussex Police badge in the top left hand corner of every page.
Every time you click on a link, you will be taken to another page. This might be within the site or on another external website.
The links are words in blue and bold (although some may be pictures). They are easy to spot because your cursor will change from a pointer to a hand as it hovers over them.
A short description of the destination of the link will appear when you hover over it with your mouse pointer.
You can always check where you are by using the list of links that appears across the top of the page (under the menu bar). This shows the 'trail' of pages you have visited. For example:
You are here: Home > About this website >
You can get back to any page in the list by clicking on its link in the trail.
Which browsers can I use to look at your website?
This website has been designed to work on a range of browsers and operating systems. Before we make any changes we test that they work using all of the browsers listed below:
- Internet Explorer (IE) v7.0 and above
- All versions of Firefox
- All versions of Safari
- All versions of Google Chrome
If you have problems accessing any of the content on our site, check that you are using an up-to-date browser. Most browsers will inform you when updates are needed, or you can visit your browser's support website to check. Choose the 'Help' function on your browser's top toolbar.
Which platforms or devices can I use to look at your website?
This site aims to comply with Web Content Accessibility Guidelines. It is intended to be usable across a wide range of platforms, screen resolutions and browsers (including speech browsers).
How can I access your website using a mobile phone?
If you wish to access the website on the move, you can use the mobile version of the site through the usual web address.
I have difficulty seeing the text on your site, how can I make the text bigger?
If you find it easier to view information in a larger font than the standard font on these pages, you can adjust your browser to provide a larger text size.
The BBC website provides useful information on how to enlarge text in specific Internet browsers. View the BBC My Web My Way guidelines.
I am colour blind, how can I change the background colour on your site?
The colours used on this site have been chosen to provide maximum contrast and to minimise difficulty for those with different kinds of colour blindness.
Changing a website's background colour can be useful for people who rely on magnification technology, as white can produce an uncomfortable glare. It is also possible to change the colour of main text on the site.
Both can be done by changing preferences in your browser. The BBC website provides detailed guidance on how to do this in each browser and operating system. View the BBC My Web My Way guidelines.
I am blind, can I use a screen reader with your site content?
Yes, you can.
I prefer viewing content online rather than reading it, how can you help?
To make our content available to people who find it easier to view rather than read, we aim to give you information and resources using a number of different multimedia channels, as opposed to just text.
We hope that video clips on the site bring this content to life and help you to engage with the stories and experiences of officers and people in the Sussex community.
I need to download an attachment from your site, what sort of file is it?
Our pages feature a number of PDF (Portable Document Format) attachments.
The PDF file format is a common internet file format. It is used for electronic distribution where it is important to keep the layout and feel of the original document, including fonts, colours and images. It is also useful because it can be used across many different types of computers and browsers.
We generally use PDFs on this site for official publications and leaflets.
In order to view PDF attachments, you can download a PDF document reader. There are various types available, of which Acrobat is a well-known type. Many PDF readers can be downloaded free of charge from the internet. Download Acrobat Reader.
The second option is to use an online PDF conversion tool. You can visit the Adobe Acrobat website, type in the address of a PDF file and get it to translate the file into a more readable format while you wait. Or you can email the address of the file (or the file itself) to Adobe, and they will email a translation back. These translations of the files may not be as clearly formatted as the original PDF file. Use the Acrobat online conversion tool.
Other types of file:
Other types of document available for download on this site include Microsoft Word and Excel. To access these files you may need to have Microsoft Office on your machine, or another type of software which enables you to view these files.
How can I use the social networking and bookmarking icons on your site?
There are tags at the bottom of some pages and stories with the icons of social networks. Some of these include Twitter, Facebook, Pinterest and Digg.
These social network websites allow you to set up a free profile and link to, share and express opinions on content from the web as well as create networks with friends and people with similar interests to you.
We want you to be able to engage with us via social networks and that's why we give you the chance to link to and comment on our content through them. You can also contact us directly through the Sussex Police social media profiles. See our Social feeds page (link) for more details or search 'Sussex Police' on Twitter or Facebook.
Can I link to your website?
Which rules apply to me using your website?
All information, text, images and other materials of any kind on this site are the property of Sussex Police and/or our licensors. All rights in the compilation, arrangement and any adaptations of such materials are owned by Sussex Police. All rights reserved.
What is in a cookie?
A cookie is a simple file of data or text that is stored on your computer or mobile device by a website. Only that website will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what you've looked at before.
What to do if I don't want cookies to be set when I'm using your website?
Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.
How can I control cookies when I'm online?
If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the 'Help' function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
You can choose whether to accept cookies that are set by the Sussex Police, and its suppliers, on the privacy and cookies page.
The Sussex Police website does work without cookies, but you will lose some features and functionality if you choose to disable cookies.