Live feeds

My scariest scene: http://t.co/0fM8xRk1Qw #sussexpolice 31/10/2014 16:46:48

@sooziewoozy Think this may be a bank card scam. See http://t.co/s6aJB9JFez which features this sort of scam. If a victim call us to report. 31/10/2014 16:08:51

@unionmusicstore Sorry, that should of course be CCTV. 31/10/2014 15:38:10

@unionmusicstore Understand PCSO visited store on Tue morning. We've done house-to-house enquiries and we are viewing CTTV from around area. 31/10/2014 15:33:38

Burglars force their way into home in St Leonards: Police are appealing for witnesses after two ... http://t.co/hOT9pXXF1f #sussexpolice 31/10/2014 15:09:37

Tiffany Gladwin found safe and well: Tiffany Gladwin, 15, has been found safe and well after she... http://t.co/xNrxvbfAv2 #sussexpolice 31/10/2014 14:28:42

Operation Dragonfly: Woman jailed after crashing while five times the drink-drive limit: A woman... http://t.co/WGGIvnNPsM #sussexpolice 31/10/2014 13:29:08

@BlakersPark I'll pass that on to the team that deals with the posters. 31/10/2014 13:22:25

@sticky_5 Thanks for this. We've made the techhies aware! 31/10/2014 13:15:26

Operation Magpie: Don't fall victim to the bonfire night burglars: Remember, remember this 5th o... http://t.co/VTD3WIR2Cr #sussexpolice 31/10/2014 12:30:33

Read more >
Saturday November 01
|
12:57

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.