Live feeds

@andyreynolds27 hello you can follow @NPAS_Redhill for tweets relating to the police helicopter. 03/08/2015 03:10:35

A man from #EastGrinstead has died after a car crash in #Ashurstwood. If you saw what happened, please contact us. http://t.co/PQB9LO92vl 02/08/2015 11:41:01

RT @JaneCarterSC: @GPA_Sussex Thank you Surrey! And particularly Mike P! X pic.twitter.com/eow75ZSBgg 02/08/2015 10:54:15

RT @JaneCarterSC: @GPA_Sussex Waiting to head off on the Brighton Pride march! pic.twitter.com/qd75nseqdC 02/08/2015 10:54:09

Goodnight from #BrightonPride http://t.co/6TtW2tOrBa 01/08/2015 23:51:44

@grumpyoldgrocer Thanks! 01/08/2015 23:37:39

The Pride Village Party is busy in Kemptown is busy - enjoy it but look after each other and your belongings - don't be a victim of crime. 01/08/2015 23:25:51

RT @TheBeesMouth: @sussex_police Absolutely great job for the whole day, must be exhausting. Keep it up! 01/08/2015 23:21:47

@lisaianni It is monitoring the Pride Village Party, traffic and partygoers in the city - we are trying to keep people safe #BrightonPride 01/08/2015 22:45:03

Read more >
Monday August 03
|
5:32

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.