Live feeds

Three charged in connection with rave near Burgess Hill: Three men have been charged for conspir... http://t.co/lDwfRwi3uQ #sussexpolice 22/08/2014 13:25:44

Police appeal for witnesses to attempted burglary in Bexhill-on-Sea: Police are appealing for wi... http://t.co/ugsP8rbp17 #sussexpolice 22/08/2014 13:25:44

Car and other items stolen from house in Westfield: Police are appealing for witnesses after a c... http://t.co/vyHNUT1kTJ #sussexpolice 22/08/2014 12:33:31

Officers ask for review of licence of Portslade bar: Sussex Police has applied to have the licen... http://t.co/OvhP2NZA0h #sussexpolice 22/08/2014 11:43:41

@emzeb Thanks. We'll pass it on to the local team. 22/08/2014 10:51:57

Warning about shed security in Crawley Down area: Police are reminding residents in the Crawley ... http://t.co/ANGztl7GHW #sussexpolice 22/08/2014 10:09:28

Police Property Act Fund donation to Wade Court residents: Sussex Police have donated £150 to Wa... http://t.co/d7tx2mEKE8 #sussexpolice 22/08/2014 10:09:28

@princesskaz89 They were looking for someone whose welfare we were concerned about. They were located safe and well. 22/08/2014 09:53:41

@princesskaz89 Hope you saw the response from @NPAS_Redhill 22/08/2014 09:10:36

RT @andytrevis: @sussex_police @DanPitcher Bob Trevis (Horsham) retiring after 30 years being picked up in his first traffic car http://t.cpic.twitter.com/W6Mmsslp3l 22/08/2014 08:56:48

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Friday August 22
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16:41

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.