Live feeds

Property marking to help deter thefts, Eastbourne: Police Community Support Officer Anita Rockin... http://t.co/1cQPyYtum9 #sussexpolice 26/11/2014 15:16:39

Two suffered minor injuries on A27 at Lewes: Two people suffered minor injuries on the A27 short... http://t.co/NS8NiBj5MT #sussexpolice 26/11/2014 13:42:47

Man in court after Burgess Hill eviction: A 51-year-old man who was arrested after a stand-off w... http://t.co/6j7YWrWSwx #sussexpolice 26/11/2014 13:42:46

Gang of teenagers attack couple with learning disabilities in Horsham: Police are appealing for ... http://t.co/uE9HIJsMyj #sussexpolice 26/11/2014 13:42:46

Being disabled should not mean being disqualified from having access to every aspect of life: http://t.co/Z5ZcVSZuJz #sussexpolice 26/11/2014 13:17:40

@ashel123 2/2 These include LGBT Liaison Officers, Mosque Liaison Officers and Disability Liaison Officers. 26/11/2014 12:58:40

@ashel123 1/2 We've a number of teams working with specific communities. 26/11/2014 12:58:05

2/2 @CllrMichaellunn @LizzieCornish @SkippyDo2 @SCMarcusKnight We don't underestimate the courage it takes to report abuse 26/11/2014 12:50:58

1/2 @CllrMichaellunn @LizzieCornish @SkippyDo2 @SCMarcusKnight We take all reports of domestic abuse seriously regardless of age, gender etc 26/11/2014 12:48:16

Collision closed A27 at Kingston roundabout at Lewes: The A27 has been closed eastbound at the K... http://t.co/SfjuP13Cxy #sussexpolice 26/11/2014 10:20:07

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Wednesday November 26
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15:59

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.