Live feeds

Missing James Herrington from Peacehaven: Sussex Police are appealing for help in finding 17-yea... http://t.co/YE9BhI3zgb #sussexpolice 01/08/2014 19:06:59

Taxi driver attacked at rank in Brighton: Two women have been arrested for assault of a taxi dri... http://t.co/R3qvwy3khz #sussexpolice 01/08/2014 16:39:00

Let's try http://t.co/8t72XEGoVn - it's been a long day. Looking forward to @PrideBrighton. Look after your property with @ImmobiliseCrime 01/08/2014 16:25:16

I'm sure that was http://t.co/CFHd6yYDk9 before I pressed Tweet! However, here's another reminder. pic.twitter.com/gpnV4GIk2Z 01/08/2014 16:21:34

Always lots of lost property @PrideBrighton. Register yours in 5 minutes at http://t.co/CFHd6yYDk9 before you go. pic.twitter.com/xs5w4sXB3k 01/08/2014 16:20:14

Police appeal for information after dog fight Bexhill: Detectives are appealing for witnesses af... http://t.co/TWamhcv0zx #sussexpolice 01/08/2014 16:02:33

Woman, 33, dies of suspected heroin overdose in Billingshurst flat: At half-past midnight on Fr... http://t.co/zGUjwQDWOS #sussexpolice 01/08/2014 15:27:06

Man, 28, found dead in West Worthing flat: At 11.40pm police on Wednesday (30 July) were called ... http://t.co/ueC7LHcmfj #sussexpolice 01/08/2014 14:49:06

Man, 60, dies of suspected heroin overdose in Goring-by-Sea:  At 8.24pm on Thursday (31 July) in... http://t.co/wjRC2jszYt #sussexpolice 01/08/2014 14:49:06

Eastbourne pier fire now being treated as suspicious: Police investigating the fire that ripped ... http://t.co/3w2T6OiOnb #sussexpolice 01/08/2014 14:49:06

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Saturday August 02
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5:27

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.