Live feeds

UPDATED: Coach and crane in crash on A27 at Selmeston, east of Lewes: Emergency services were ca... http://t.co/z9EpbTUdox #sussexpolice 01/09/2014 16:25:15

Domestic abuse survivor tells her story on how a local support service saved her life: After esc... http://t.co/W9r4YweVWe #sussexpolice 01/09/2014 16:25:15

Coach and crane in collision on the A27 at Selmeston, east of Lewes: Police are at the scene of ... http://t.co/7haaI1KhxF #sussexpolice 01/09/2014 15:47:56

Threats made to boy, 16, in Broadwater Road, Worthing: At about 5.30pm on Thursday (28 August) a... http://t.co/nNDdFXwjDZ #sussexpolice 01/09/2014 15:08:00

Prolific burglar gets 5 years for Mid Sussex and Surrey crimes: A prolific burglar, who stolen f... http://t.co/pOQMN1rCxs #sussexpolice 01/09/2014 15:07:59

East Grinstead man charged with driving offences (1): A man has been charged with various drivi... http://t.co/ccOIZV8OUM #sussexpolice 01/09/2014 13:13:19

Boy seriously injured in Brighton collision: A 12-year-old boy has been seriously injured after ... http://t.co/Gy7TZNDH7f #sussexpolice 01/09/2014 11:56:17

Crawley girl has been found: A missing girl from Crawley has been found and returned to her home... http://t.co/cWz3HZCtHh #sussexpolice 01/09/2014 09:25:18

@rainbowtardis Hi please report it on line or call 101 where the loss can be recorded. Thank you 01/09/2014 08:58:58

RT @SaferHorsham: Come along to Coopers Way Car Park in Henfield today between 10 & 2 to meet representatives from @WestSussexFire @sussex_police@HorshamDC 01/09/2014 08:56:45

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Monday September 01
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Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.