Live feeds

@okowsc the press release on the link explains a little more. 05/10/2015 16:17:03

Two women have been banned from behaving anti-socially in Eastbourne under new laws 05/10/2015 15:18:48

Thanks for joining our @periscopeco broadcast earlier w/ @SgtPeterAllan. You can watch the replay now. Live again next Tues 1pm for #HCAW15 05/10/2015 15:02:35

Police are investigating after a £415 meat theft from M&S in #Shoreham. Did you see anything? 05/10/2015 14:13:48

£100 stolen in distraction burglary in Harrisons Lane, #Ringmer - Did you see anyone acting suspiciously? 05/10/2015 12:58:19

Police in #Horsham would like to reunite a cyclist with their bike 05/10/2015 12:24:56

@lamberchelo please report this to British Transport Police here Thank you 05/10/2015 12:10:53

A 42-year-old man has been arrested on suspicion of rape in #Bognor 05/10/2015 12:00:43

@rayheffersnr Please report incidents via 101, online or 999 in an emergency. We can't take all the info we need over Twitter. Thank you. 05/10/2015 12:00:28

LIVE on #Periscope: Our first #Periscope broadcast w/ @SgtPeterAllan is LIVE now... 05/10/2015 11:31:03

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Monday October 05

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.