Live feeds

Appeal for witnesess to Bexhill assault: Police are appealing for witnesses to an assault on a w... http://t.co/8fhjVHqiTW #sussexpolice 29/01/2015 18:22:55

Efit published of Hastings bogus caller: Two men called at an elderly woman's house and offered ... http://t.co/PDfg6c214g #sussexpolice 29/01/2015 18:22:55

Bogus police officer steals from Hastings pensioner: Hastings police are warning residents about... http://t.co/UWwtpgS1vH #sussexpolice 29/01/2015 17:02:43

CCTV images of Brighton and Hove theft and burglary suspect: Police have released CCTV images of... http://t.co/t88HSfYaIy #sussexpolice 29/01/2015 17:02:43

Two arrested for wine bar burglary in Hailsham: Police are appealing for information about a bur... http://t.co/jQh1c6qg3R #sussexpolice 29/01/2015 14:17:20

Missing Crawley man Roberto Correia found: Missing Crawley man Roberto Correia has been found in... http://t.co/rY4j27DHzM #sussexpolice 29/01/2015 13:35:33

UPDATE: Woman's death in Hove being investigated as murder: At about 11pm on Wednesday (28 Janua... http://t.co/Vg50Yo6L7Z #sussexpolice 29/01/2015 12:56:22

Operation Magpie: Man charged with committing 27 burglaries in Sussex in six weeks: A 56-year-ol... http://t.co/dFYvDhoIT6 #sussexpolice 29/01/2015 12:56:22

Man arrested on suspicion of murder as police investigate unexplained death in Hove: At about 11... http://t.co/27BxXF4ZeO #sussexpolice 29/01/2015 11:35:43

Operation Dragonfly: Watch a video of a drink-driver claiming he was just turning around his wre... http://t.co/uE3ooV5C00 #sussexpolice 29/01/2015 11:35:43

Read more >
Friday January 30
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2:33

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.