Live feeds

Having a disability doesn’t mean you can’t work for Sussex Police. It does not stop you from ha... http://t.co/x9noIx5Aan #sussexpolice 22/12/2014 18:45:25

Boy robbed in Eastbourne street - police seek man who came to his aid: Police are seeking a man ... http://t.co/4JYOejsd3V #sussexpolice 22/12/2014 17:55:50

Man who died in Newhaven crash is named: A man who died after he was struck by a lorry on 19 Dec... http://t.co/Sm7rJCnAYN #sussexpolice 22/12/2014 17:55:50

Police donation to Eastbourne girl guides: Sussex Police have donated £500 to the 8th Eastbourne... http://t.co/08uqzhQfuN #sussexpolice 22/12/2014 17:14:22

Operation Dragonfly: Another 21 motorists charged with offences as part of drink-driving campaig... http://t.co/iwrVVnNzCt #sussexpolice 22/12/2014 17:14:22

'Don't Park Here' campaign outside Hastings schools: Hastings police have been working in collab... http://t.co/zX7IYKSU80 #sussexpolice 22/12/2014 16:30:51

Daryl Richardson, Brighton, wanted for recall to prison: Police in Brighton are searching for 18... http://t.co/dAvBj80oge #sussexpolice 22/12/2014 15:42:40

Various road traffic collisions, Chichester: The A27 was closed westbound west of Chichester at ... http://t.co/IFbNyclNCd #sussexpolice 22/12/2014 09:59:33

Driver charged with six motoring offences, St Leonards-on-Sea: Police have charged Stanley Charl... http://t.co/tx4h3YmrfC #sussexpolice 22/12/2014 07:52:29

Obviously, because of my disability, I need assistance. But I have always tried to overcome the ... http://t.co/QdpMLwYLHA #sussexpolice 21/12/2014 19:44:08

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Monday December 22
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22:41

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.