Live feeds

Missing Steven Cattell found: Missing Steven Cattell, 24, was found safe and well on Friday (21 ... http://t.co/YPzxytNhf1 #sussexpolice 24/11/2014 11:43:56

Sussex Police and partners celebrate UK Disability History Month: To celebrate UK Disability His... http://t.co/gf5LNawmL4 #sussexpolice 24/11/2014 10:29:01

Surrey Police hunt Guildford man: ISSUED ON BEHALF OF SURREY POLICE Surrey Police is appealing ... http://t.co/ORxLcMhMGX #sussexpolice 24/11/2014 09:20:59

Brighton man sentenced for sex offences against girl: John Corteggio, 44, of Queens Park Rise, B... http://t.co/gQU23Pi8Tn #sussexpolice 24/11/2014 08:42:56

RT @SussexSpecials: Read new @BtnHoveSpecials #SCNorman's guest blog yet? No? Read "Are you new?" The story of her 1st arrest, here now: hthttp://t.co/ToMlFeTD5G 22/11/2014 18:32:42

101 now working.However, it only works for the force area you are in when calling. For alternative numbers please see http://t.co/064gqnMVBJ 22/11/2014 14:59:22

Police 101 service fault - alternative contact details: A national problem with the 101 telephon... http://t.co/KEaDCQ9nrY #sussexpolice 22/11/2014 12:01:36

101 is still down nationally. Emergency 999 is not affected. Need to contact us now? 01273 470101 or email 101@sussex.pnn.police.uk. 22/11/2014 11:17:13

@Karynlo There is a national issue with 101. Please call us on 01273470101 as this is our direct dial landline and is operational. 22/11/2014 10:18:04

Sussex Police are having issues with the 101 contact number. Alternative numbers for contact 01273470101 and 01273475432 or use our website 22/11/2014 09:09:08

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Monday November 24
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Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.