Live feeds

Brighton & Hove residents to have their say at first Community Conversation event: Brighton & Ho... http://t.co/cKHmNTcmSy #sussexpolice 30/09/2014 13:43:44

Have you seen missing Joe McFarlane-Hills and Brandon Gale?: Police are concerned for the welfar... http://t.co/gtVuJtJvc6 #sussexpolice 30/09/2014 12:24:45

Man exposes himself to teenage girl in Eastbourne: Police are appealing for the public's help to... http://t.co/r9gs9Hekoi #sussexpolice 30/09/2014 11:48:32

Distinctive Range Rover Sport stolen from Poynings area: A black Range Rover Sport worth more th... http://t.co/5zf24KBUyA #sussexpolice 30/09/2014 08:33:22

Racist assault in Brighton costs offender dear: A man who carried out a racially aggravated assa... http://t.co/d9RJ2Md3kn #sussexpolice 30/09/2014 07:38:59

Vehicle exhaust thefts, Hastings: Three vehicles have had parts of their exhaust systems stolen ... http://t.co/LzXSG8eCrb #sussexpolice 30/09/2014 07:38:59

@tjtrott It appears we were looking for a hit and run driver - NPAS provide a detailed log of what they are doing: https://t.co/I9vN7Sdo7u 30/09/2014 03:52:56

@Therealdjbez Could you drop it in to your local station? That way we can try to match it up to any existing lost property reports. 30/09/2014 03:44:34

@t_s_s Hello there, this information may be able to be obtained through a Freedom of Information request - please visit our website. 30/09/2014 03:39:09

@CVWhelan Hello there, you can call us on 101 and pass on your details, otherwise email us at 101@sussex.pnn.police.uk 30/09/2014 03:34:41

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Tuesday September 30
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Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.