Live feeds

An Evening On Shift - Hastings Tash Lampert presents an evening on Op Marble (support of nightti... http://t.co/45At39ykEA #sussexpolice 01/03/2015 22:44:33

A morning with Eastbourne Police Custody: http://t.co/0MQM0vH5Ht #sussexpolice 27/02/2015 21:06:49

Man found guilty of frauding charity: A man has been sentenced after de-frauding the charity whe... http://t.co/ZRfKrKSVsd #sussexpolice 27/02/2015 16:04:22

Voices clue to armed robbery in Portslade: Police investigating a series of armed robberies have... http://t.co/sbZ3xqwSKO #sussexpolice 27/02/2015 16:04:22

Police warn people to be vigilant after fraudsters target residents: Sussex Police are reminding... http://t.co/CrvZRNJ5MB #sussexpolice 27/02/2015 16:04:22

Police warning about bogus charity collectors in East Sussex: Police in East Sussex are warning ... http://t.co/KwTR2n8poe #sussexpolice 27/02/2015 14:00:37

Hove man sentenced over indecent images of children: A Hove man has been sentenced over possessi... http://t.co/bOhuwGz2JP #sussexpolice 27/02/2015 14:00:37

Worthing man arrested on recall to prison: A man wanted on recall to prison has been arrested. ... http://t.co/SeMKLlA4pr #sussexpolice 27/02/2015 11:55:44

Two arrested for van theft after police search in Crawley: Two men were arrested after attempts ... http://t.co/uyT7zftKbF #sussexpolice 27/02/2015 11:55:44

RT @MrGloverman: The law changes on Monday to help us get drug-drivers like the one in this vid off the roads https://t.co/YuEBi4BDlQ http:http://t.co/0vFj5peSnxhttps://t.co/YuEBi4BDlQ 27/02/2015 11:30:00

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Monday March 02
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Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.