Policy last updated: November 2012
1. What does this policy relate to?
Sussex Police is committed to protecting your and your family's
personal information when you are using this website. This Privacy
Policy relates to our use of any personal information you provide
to us via phone or text, by email, in letters or correspondence. It
also relates to our use of any personal information you provide to
us online or on mobile.
In order to provide you with a full range of services, we
sometimes need to collect information about you.
- what information we may collect about you
- how we will use information we collect about you
- when we may use your details to contact you
- whether we will disclose your details to anyone else
- your choices regarding the personal information you provide to
The Sussex Police is committed to safeguarding your personal
information. Whenever you provide such information, we are legally
obliged to use your information in line with all laws concerning
the protection of personal information, including the Data
Protection Act 1998 (these laws are referred to collectively in
2. What information will the Sussex Police collect about
When you participate in, access or sign up to any Sussex Police
online content, such as newsletters, competitions, live chats,
message boards, telephone or text Sussex Police, or create an
account using the Sussex Police online registration system we may
receive personal information about you. This may consist of
information such as:
- your name and job title
- contact information including email address, telephone or
- demographic information such as postcode, preferences and
- other information relevant to customer surveys and/or
By submitting your details, you enable the Sussex Police (and
where applicable its contractors) to provide you with the services,
activities or online content you select.
Please note that sometimes we will need you to provide
additional personal information, and sometimes sensitive personal
information (for example when you are reporting a crime to us
online). When we do this we will provide further information as to
why we are collecting your information and how we will use it.
below for details) and has the ability to collect IP addresses (an
IP address is a number that can uniquely identify a specific
computer or other network device on the internet) through third
parties from visitors to our website.
3. How will the Sussex Police use the information it
collects about me?
Sussex Police will use your personal information for a number of
purposes including the following:
- to provide our services, activities or online content and to
deal with your requests and enquiries
- to contact you about information which you have provided
- to provide you with information about our services, activities
or online content
- to personalise the way Sussex Police content is presented to
you. For example, if the first thing you look at every day on the
Sussex Police website is the traffic news for Wealden, we may
present this information or a link to it on your homepage
- to use IP addresses to identify the location of users, to block
disruptive use, to establish the number of visits from different
countries and to determine whether you are accessing the services
from the UK or not
- to analyse and improve the services offered on Sussex Police
- to provide you with the most user-friendly navigation
Where the Sussex Police proposes using your personal information
for any other uses we will ensure that we notify you first. You
will also be given the opportunity to withhold or withdraw your
consent for the use of your personal information for purposes other
than those listed above.
4. When will the Sussex Police contact me in relation to
online services provided?
We may contact you:
- in relation to any service, activity or online content you have
signed up for in order to ensure that the Sussex Police can deliver
the services to you
- in relation to any correspondence we receive from you or any
comment or complaint you make about Sussex Police products or
- in relation to any contribution you have submitted to the
Sussex Police, for example on the Sussex Police live chat
- to invite you to participate in surveys about the Sussex Police
services (participation is always voluntary)
- for marketing purposes, where you have agreed to this (see
section 5 below).
Local pages will give you detailed information about how the
Sussex Police will contact you in relation to specific services,
activities or online content.
5. I've given my details to log in to your website; will
I be contacted for marketing purposes?
The Sussex Police will only use your information for marketing
purposes, or to promote new services, activities, surveys or online
content, where you have agreed to this.
6. Will the Sussex Police share my personal information
with anyone else?
We will keep your information confidential except where
disclosure is required or permitted by law or as described in
section 7 below. Generally, we will only use your information
within Sussex Police. However, sometimes Sussex Police uses third
parties to process your information on our behalf. Sussex Police
requires these third parties to comply strictly with its
instructions and Sussex Police requires that they do not use your
personal information for their own business purposes, unless you
have explicitly consented to the use of your personal information
in this way.
7. What is your policy on offensive or inappropriate
content on the Sussex Police website?
All opportunities to post material on the site are moderated,
for reasons of security. If you send offensive, inappropriate or
objectionable content for posting anywhere to Sussex Police
websites or otherwise engage in any disruptive behaviour on any
Sussex Police website, the Sussex Police may use your personal
information to stop such behaviour and will not post the material
to the site.
Where the Sussex Police reasonably believes that you are or may
be in breach of any applicable laws (for example because content
you have posted may be defamatory), the Sussex Police may use your
personal information to inform relevant third parties such as your
employer or school email/internet provider about the content and
8. What if I am a user aged 16 or under?
If you are aged 16 or under, please get your parent/guardian's
permission before you provide any personal information to the
Sussex Police. Users without this consent are not allowed to
provide us with personal information.
9. How long will Sussex Police keep my personal
We will hold your personal information on our systems for as
long as is necessary for the relevant activity, or as long as is
set out in any relevant contract you hold with the Sussex Police.
This may need to be checked with Information Access unit.
Where you contribute material to the Sussex Police we will
generally only keep your content for as long as is reasonably
required for the purpose(s) for which it was submitted. For
example, we will only keep copies of entries to a competition for
the duration of the competition. However other projects (for
example on a forum in the Help Centre) are likely to have a longer,
or even permanent, duration.
10. Can I find out what personal information the Sussex
Police holds about me?
Under the Data Protection Act you have the right to request a
copy of the personal information the Sussex Police holds about you
and to have any inaccuracies corrected (we charge a small fee for
information requests). We will use reasonable efforts to supply,
correct or delete personal information about you on our
Please address requests and questions about this or any other
Malling House, Sussex Police Headquarters, Church Lane, Lewes, East
Sussex, BN7 2DZ or email firstname.lastname@example.org
11. Links to other websites
The Sussex Police websites contain hyperlinks to websites owned
and operated by third parties. These third party websites have
we therefore urge you to review them. They will govern the use of
personal information you submit, which may also be collected by
cookies whilst visiting these websites. We do not accept any
responsibility or liability for the privacy practices of such third
party websites and your use of such websites is at your own
12. Cookies Policy - Information the Sussex Police
collects from you
a. What is a cookie?
A cookie is a small amount of data, which often includes a
unique identifier that is sent to your computer, tablet or mobile
phone (referred to here as a "device") browser from a website's
computer. It is stored on your device's hard drive. Each website
can send its own cookie to your browser if your browser's
preferences allow it, but (to protect your privacy) your browser
only permits a website to access the cookies it has already sent to
you, not the cookies sent to you by other websites. Many websites
do this whenever a user visits their website in order to track
online traffic flows.
On Sussex Police websites, cookies record information about your
online preferences and allow us to tailor our websites to your
During the course of any visit to a Sussex Police website, the
pages you see, along with a cookie, are downloaded to your device.
do useful things like find out whether the device (and probably its
user) has visited the website before. This is done on a repeat
visit by checking to see, and finding, the cookie left there on the
Find out more about cookies here (link to Help Centre search 'About
Information supplied by cookies can help us to analyse the
profile of our visitors and help us to provide you with a better
user experience. For example, if on a previous visit you went to
pages about your local area, we might find this out from your
cookie and highlight relevant information about your area on your
second and subsequent visits. The Sussex Police uses this type of
information to help improve the services it provides to its users.
All third parties are strictly required not to use any information
for their own business or other purposes (see section 6 above).
specific reason - for example, to help an online form work
effectively on your device.
c. Third Party Cookies in embedded content on Sussex
Please note that during your visits to Sussex Police websites
you may notice some cookies that are not related to the Sussex
Police or the Sussex Police's contractors. When you visit a page
with content embedded from, for example, YouTube or Twitter, you
may be presented with cookies from these websites. The Sussex
Police does not control the dissemination of these cookies. You
should check the third party websites for more information about
d. Sussex Police cookies and how you can reject
If you wish to control what cookies are set on your device
through the Sussex Police website, you may wish to visit
www.aboutcookies.org which gives detailed information about
adjusting cookies settings. It is important to note that if you
change your settings and block certain cookies, this means that
certain personalised features cannot then be provided and
accordingly you may not be able to take full advantage of all of
the websites' features.
13. Changes to Sussex Police's Privacy
wish to check it occasionally. The date of the most recent
revisions will appear at the top of this page. If you do not agree
to these changes, please do not continue to use Sussex Police
websites to submit personal information to the Sussex Police. If
by placing a prominent notice on the website.
14. Contacting the Sussex Police about this Privacy
Data Protection Officer
Sussex Police Headquarters